ChatPharm.ai

Every question your staff ask,answered instantly

ChatPharm is your pharmacy's homepage, a central dashboard where your team finds answers, tools, and procedures in one place.

Set it as your browser homepage. Your team uses it every shift.

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Built for Australian pharmacies

Trusted by pharmacies across Australia

Independent pharmaciesFranchise groupsMulti-site operators

Your staff ask the same questions every day

“How do I dispense this?”
“Where is that kept?”
“What's the process when the POS goes down?”

That knowledge is scattered across PDFs, WhatsApp messages, or in someone's head.

Which means:

You get interrupted constantly

The same questions, over and over, costing 30–60 minutes of your day.

New staff take too long to get up to speed

They rely on others for answers, slowing everyone down.

Mistakes happen when procedures aren't clear

Outdated information and guesswork lead to compliance risks and dispensing errors.

Everything your staff need, without the interruptions

ChatPharm brings your pharmacy's tools, knowledge, and workflows into one place, so your team can find answers instantly without stopping you.

A central dashboard

Opens in every new tab, with app tiles for your tools, links, and resources.

Organised your way, so nothing gets lost.

Instant answers

Staff get answers from your SOPs and documents. If something isn’t covered, responses are cautious — with prompts to verify or escalate.

Everything within reach

Tools, contacts, and procedures all in one place, always accessible.

Same ChatPharm dashboard with the Sophie assistant open, answering a question from store documents without leaving the page.

Same hub with the assistant open, so staff get answers without a new tab or another system.

No more searching. No more asking. No more guessing.

Your pharmacy homepage

Where every shift starts, and everything is in one place

Set ChatPharm as your browser homepage or new tab. Staff land on a single dashboard with everything they need instead of juggling bookmarks, tabs, and scattered systems.

  • One place for everything

    Your links, tools, and answers all in one dashboard.

  • No more searching or guessing

    Organise apps into tiles and folders so staff find what they need instantly.

  • Replace bookmarks and chaos

    No more cluttered tabs or “where is that again?” Your pharmacy runs from one hub.

Casuarina Health and Lifestyle Pharmacy dashboard in ChatPharm: announcement bar, Google search, quick links to pharmacy tools, and sidebar navigation.

Product

Everything your team needs, in one place

Dispensary
Roster
API
Sigma
BuyItRight
NDSS
Compounding
Training

Central Dashboard

App tiles for every link, tool, and resource

Replace dozens of tabs with one dashboard that opens automatically.

ChatPharm assistant answering store rules with numbered answers sourced from the pharmacy’s own documents.

AI Assistant

Ask a question and get an answer from your own procedures

Answers come from your documents. If something isn’t covered, it responds cautiously — with prompts to verify or escalate.

Dispensary closed Saturday
Pinned
New SOP uploadedControlled substances
Training session Friday 3pm

Announcements

Post notices at the top of the dashboard

Pinned, time-stamped, and easy for staff to see.

Documents

  • Dispensing SOP

    PDF·Dispensing

  • POS Downtime Procedure

    PDF·Operations

  • Compliance Checklist

    DOCX·Compliance

  • Controlled Substances

    PDF·Dispensing

SOP Library

All SOPs and policies in one searchable place

Always up to date, always accessible.

White-label

Looks like your pharmacy

Every portal is fully branded. Change the layout, colours, and logo, and watch your portal update live.

Layout

Colour

Logo

P

Find anything about My Pharmacy

Quick Links

D
Dispensary
R
Roster
P
PBS Tools
T
Training
S
Supplier
H
HR Docs

Live preview — changes apply instantly

Pays for itself in hours, not months

Save 30–60 minutes every day

No more answering the same questions on repeat

Reduce training time for new staff

Less supervision, faster ramp-up

Avoid costly mistakes

Always up-to-date procedures, no guesswork

Keep your team aligned

Everyone follows the same process, every time

For independent pharmacies

Run a smoother pharmacy, without constant interruptions

Fewer interruptions

Staff get instant answers from your SOPs and resources, so they don't need to ask you.

Reclaim 30–60 minutes of your day.

Faster staff onboarding

New starters get answers from day one.

Spend less time repeating instructions and supervising.

Confidence your team follows the right process

One source of truth for your entire store.

Always current. Always accessible.

Get started with your store

For franchises & groups

Control every store, without chasing them

Run your entire network from one place, with complete visibility and consistency across every location.

Push updates instantly

Upload an SOP once and it's live in every store.

No emails, no version confusion, no missed updates.

Ensure consistency across your network

Every store follows the same procedures.

No outdated PDFs or local workarounds.

See what staff actually need help with

Track what questions are being asked across stores.

Identify knowledge gaps and improve training where it matters.

Local feel, central control

Each store has its own branded portal, while head office stays in control.

Book a demo for your group

How it works

Up and running in minutes

No complex setup. No training required.

1

Upload your SOPs and documents

Add your procedures, policies, and guides.

2

Set up your dashboard

Add your key links and tools. Organise them your way.

3

Your team starts using it immediately

Set it as your browser homepage. Staff open it automatically and get answers from day one.

Trust

Secure, private, and built for your pharmacy

Your data stays yours

Responses are generated only from your pharmacy's documents, not external data.

Private to your store

Each pharmacy operates in its own secure environment.

For groups, head office can share documents while keeping store data separate.

Built by pharmacists, for pharmacists

Designed around real workflows so it fits naturally into your day.

Pricing

Core includes your homepage, AI answers from your SOPs, document library, announcements, and quick links. Add operations modules later when you need them. Per store, per month.

Knowledge + communication

Core

$79/store/month
  • Homepage & dashboard
  • AI answers from your SOPs
  • Document library
  • Announcements
  • Quick links
Start free

Add-ons

Scale up when you're ready

Add operational workflows and special-order tracking per store. Franchise and multi-site groups use custom volume pricing.

Tasks + calendar

Operations Pack

$49/store/month
  • Tasks & checklists
  • Day notes & team calendar
  • Run daily operations in one place
Book a demo

Premium add-on

Special Orders

$49/store/month
  • Track and manage customer special orders
  • Ideal for revenue-linked workflows
Book a demo

Groups & networks

Franchise & multi-store

Custom

Volume pricing on request

  • Multiple locations, one agreement
  • Shared documents & optional global push
  • Network-wide insights
  • Franchise-ready controls
Book a demo

Example full stack per store: Core ($79) + Operations Pack ($49) + Special Orders ($49) = $177/month when you add every module.

FAQ

Frequently asked questions

Straight answers to what pharmacy owners ask before booking a demo — no jargon.

Setup & effort

How long does it take to get started?
Most pharmacies are live within 1–2 days. You can upload your documents or share a Google Drive and we’ll help set everything up.
Do I need to format my documents?
No. Just upload what you already have. PDFs, Word docs, and guides all work.
Do I need IT support?
No. ChatPharm runs in your browser and can be set as your homepage or new tab.

AI trust

Where do the answers come from?
Answers come from your pharmacy’s own SOPs, policies, and documents.
What happens if something isn’t in our documents?
The assistant prioritises your documents. If something isn’t covered, it responds cautiously and can prompt staff to verify information or escalate — rather than guessing. You can update your materials so future answers reflect your policies.
How are answers generated?
Answers come from your pharmacy’s documents and configured workflows. ChatPharm is not a generic internet search. If something isn’t covered, the system responds cautiously and prompts staff to verify or escalate. Always use qualified professional judgement for patient care.

Adoption

Will staff actually use this?
Yes. ChatPharm becomes the homepage or new tab, so staff open it every shift as part of their workflow.
Do staff need training?
No. Staff ask questions in plain language and use it like a normal browser page.

Product fit

Does this replace our existing systems?
No. ChatPharm sits alongside your existing tools and brings them into one place.
Can we use this across multiple stores?
Yes. Franchise and multi-store setups allow shared documents and per-store portals.

Pricing

How is pricing structured?
ChatPharm is priced per store, per month. Core includes your dashboard, AI, and document library. Additional modules can be added as needed.
Are there setup fees?
No. There are no setup fees.

Data & security

Is our data private?
Yes. Each pharmacy has its own secure environment. Your documents are not shared with other stores.