How your team starts every shift
One queue for everything due today
Home brings today's work into a single Needs attention queue, tasks, checklists, special orders, calendar notes, DAA packs, compliance items, and more, so staff see what matters without hunting across systems.
Today
Needs attention
Start of dayTry it, open the calendar notes and tick them off.
In the queue
- Tasks and checklists due today
- Special orders arriving or overdue
- Calendar notes and handoffs between shifts
- DAA packs ready for check or delivery
- Compliance credentials and audits needing attention
- Offers to redeem and operational shortcuts
For managers
- Start-of-day print report
- Quick tools and pinned announcements above the queue
- Shortcut actions like Redeem offer and Pack handoff
One Home screen. One Needs Attention queue.
Orders, compliance, stock, deliveries, and training all feed the same place, so managers and staff see what needs attention, not another system to check.
The real problem
Most pharmacies don't have a system problem. They have a visibility problem.
The work gets done, but orders, compliance, stock, deliveries, and training live in different places. Managers and staff can't see what's due, overdue, or at risk until someone asks.
- Orders and special-order follow-ups scattered across paper and memory
- Compliance credentials and audits in folders, found out late
- Stock answers that need a walk to the shelf or a POS deep-dive
- Deliveries and handoffs retyped between counter and driver
- Training answers that interrupt the pharmacist every shift
Which means:
You get interrupted constantly
The same questions, over and over, costing 30–60 minutes of your day.
New staff take too long to get up to speed
They rely on others for answers, slowing everyone down.
Mistakes happen when nothing's visible
Overdue credentials, missed orders, and unclear procedures, because no one could see what needed attention.
Products & stock
Do we have this in stock?
That question shouldn't mean checking three systems or walking to the shelf. Sync inventory from your POS, map shelf locations, and let staff, or Chat, answer in seconds. Included in Core.
- POS sync, see stock from your dispensing system
- Barcode and SKU search across your range
- Shelf and bay locations, find products fast
- Ask in Chat: "Do we have this in stock?"
Powered by your store's knowledge base and general pharmacy guidance
Add-on
Connected Pharmacies
Help your stores work together, serve customers faster.
From $99/month (up to 3 stores)
Learn moreOrders & delivery
Track every special order, connected to delivery
Special order tracking is included, not a separate system. Orders, packs, deliveries, and approvals flow together so nothing gets retyped or missed between the counter and the driver.
- A special order arrives → add it to the next delivery run
- DAA packs are checked and marked for delivery → flow into the same run your driver uses
- TGA cannabis approvals stay organised → pick the right approval when reordering
- Staged supply pickups and consent → one continuous record, no paper gaps
Special orders
1 expected today · 2 arrived
Voltaren 12mg gel 100g
Sarah Chen·0412 345 678
Watch it, mark arrived, add to the delivery run, customer gets notified.
Works at the counter and in the dispensary, supports pharmacists, assistants, and drivers. On a phone or laptop you can check tasks, update workflows, or see what's due without being at the dispensary computer or front till computers. Access is role-based, so each staff member only sees what they need, with a clear record of actions.
Knowledge & training
Train staff faster, from your own procedures
Every SOP, policy, and store guide in one place, with AI built in so staff get consistent answers without interrupting the pharmacist.
Store guide & document library
Your SOPs, policies, and procedures in one place, seeded templates or your own uploads.
Answers from your materials
Staff ask in plain language; responses cite your documents, with AI built in, not bolted on.
Academy & Help Centre
Guided training with watch-and-practice lessons for real pharmacy workflows.
Powered by your store's knowledge base and general pharmacy guidance
Watch it, staff ask, your Store Guide answers with citations.
Less chasing. Fewer interruptions. More clarity every shift.
Trust
Secure, private, and pharmacy-first
Your data stays yours
Responses are generated only from your pharmacy's documents, not external data.
Private to your store
Each pharmacy operates in its own secure environment.
For groups, head office can share documents while keeping store data separate.
Built by pharmacists, for pharmacists
Designed around real workflows so it fits naturally into your day.
Your pharmacy's look, logo, colours, and layout
White-label portal with optional custom domain. Staff see your brand every shift, not a generic template.
For franchises & groups
Control every store, without chasing them
Run your entire network from one place, shared documents, consistency, and Connected Pharmacies so your stores work together, not just in isolation.
Push updates instantly
Upload an SOP once and it's live in every store.
No emails, no version confusion, no missed updates.
Ensure consistency across your network
Every store follows the same procedures.
No outdated PDFs or local workarounds.
See what staff actually need help with
Track what questions are being asked across stores.
Identify knowledge gaps and improve training where it matters.
Local feel, central control
Each store has its own branded portal, while head office stays in control.
Pricing
Core runs the pharmacy. Compliance proves you run it right.
Simple per-store pricing, no setup fees.
Run the pharmacy
Core
Daily operations, special orders, delivery, staff knowledge, and clinical workflows, in one portal.
- Home & Needs attention queue
- Tasks, checklists, calendar & announcements
- AI & document library, Store guide & Academy
- Special orders & delivery lists
- Products & stock, POS sync, barcode search, shelf locations
- DAA Planner, staged supply & cannabis approvals
Prove you run it right
Compliance
Everything in Core, plus governance managers need, policies, audits, credentials, and inspection readiness.
- Everything in Core
- Policy register & scheduled audits
- Staff & pharmacy credential tracking
- Incidents, feedback & complaints registers
- Fridge logs & compliance stock
- Manager dashboard & inspection readiness
Optional SMS for special orders: $0.10 per message. Tracking included in Core.
Compliance is not affiliated with or endorsed by QSPP. PharmStack helps you manage compliance work, it does not certify your pharmacy.
Add-ons
Optional extras
Turn on extra capability when you need it. Each add-on has its own product page if you want the full story.
| Add-on | Price | Outcome | Learn more |
|---|---|---|---|
| Local Marketing$79 /mo | $79 /mo | Stay connected with local customers | Learn more |
| Expiries (ShelfGuard)From $99 /mo | From $99 /mo | Reduce waste before write-off | Learn more |
| Stock Locations$49 /mo | $49 /mo | Know before you go | Learn more |
| Connected PharmaciesFrom $99 /month · up to 3 stores | From $99 /month · up to 3 stores | Help your stores work together | Learn more |
Marketing emails are sent only to customers who have opted in. You remain responsible for consent and content under your pharmacy’s policies. Email allowance resets monthly.
Groups & Franchises
Franchise & groups
Head-office governance, shared documents, and network-wide visibility. Custom pricing for multi-store operators.
Recommended for most pharmacies
Compliance includes everything in Core, plus policies, audits, credentials, incidents, and inspection readiness , $199/store/month.
Need operations only? Core is $99/store/month.
Add on when you need them:
- Local Marketing, Customer relationships
- Expiries, Reduce waste
- Stock Locations, Warehouse & back-room visibility
- Connected Pharmacies, Sister-store stock search
From $199/month per store
- No setup fees
- No contracts
- Cancel anytime
FAQ
Frequently asked questions
Straight answers to what pharmacy owners ask before booking a demo.